Privacy Policy and Data Protection


Please read this Privacy Policy carefully so if you are accessing our website, the availability of your personal data implies the knowledge and acceptance of the conditions contained herein. This Privacy Policy applies exclusively to the collection and processing of personal data made by The River Restaurant. Any links to websites external to The River Restaurant are not covered by this privacy statement.


This Privacy Policy regulates the collection and treatment, including consent, regarding personal data collected or provided by users in any part of the site, as well as the exercise of their rights with respect to these data, in accordance with Regulation General for Data Protection (Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016).


Personal data

Any information of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.


Any person who can be identified directly or indirectly, namely by reference to an identification number or to one or more specific elements of his / her physical, physiological, psychic, economic, cultural or social identity, shall be considered identifiable.


As a rule, we do not collect sensitive data. Whenever, in compliance with a legal obligation or voluntarily and at the user's initiative, sensitive data are made available, we assume your explicit, free and unambiguous consent to treat that information in relation to the purposes for which it was provided.



Data controller

The entity responsible for the collection and processing of personal data is the The River Restaurant that provides the service and, in the context, decides what data is collected, the means of data processing and for what purposes are used.



Type of personal data collected

In the scope of its activity, The River Restaurant collects and processes the personal data necessary for the processing of orders and communication with Clients, processing of requests for information and any complaints, statistical analysis, as well as their use for purposes of direct marketing, dealing in this area with data such as: name, addresses, country, telephone number, taxpayer number, email address, date of birth and personal interests in alcoholic beverages.


The personal data collected are treated in a computerized manner and strictly in compliance with the legislation on the protection of personal data. They are stored in specific databases created for this purpose and guarantee their security and confidentiality according to the measures of information technology, technical and organizational data in order to protect against loss, alteration, destruction, misuse in general or that the collected data is used for a purpose other than that for which the data subject has given consent.


If you wish to subscribe to the newsletter or are asked for more information, you will be presented with a personal data collection form.


If you complete any of the forms available for the purposes described above, we expressly and unequivocally consent to the activation and subsequent use thereof.



Purpose of the processing of personal data

The purpose of the processing of personal data is the management and processing of orders, communication with Customers, processing of requests for information and eventual complaints.


From time to time, The River Restaurant may use the contact information provided to provide information that it deems relevant, and it is always permissible for the Data Holder to stop receiving such information.


When collecting the data, you will be able to provide more detailed information on how we will use your data.


The data are also collected for the exclusive use of the marketing activities of The River Restaurant, for the purpose of compiling aggregate statistics, metrics and generalized trends elements for the improvement and optimization of advertising campaigns and for other marketing, promotional and analysis purposes.



Shelf life

The length of time during which the data is stored and stored varies according to the purpose for which the information is processed and in accordance with any obligations and legal requirements that may be applicable and which require the data to be retained for a period of time Minimum.


Thus, and where there is no specific legal obligation, the data will be stored and retained only for the minimum period necessary for the purposes that led to their collection or subsequent processing, after which they will be eliminated.


We expressly remind you that at any time you may request the deletion of all your personal data from our databases. This request should be sent to the email This email address is being protected from spambots. You need JavaScript enabled to view it. .



Access, update, rectification, opposition, limitation, removal, and portability of personal data

Any request for access, updating, rectification, opposition, limitation, removal, portability or non-subjection to individual automated decisions of personal data that may identify him or her may be required by direct contact with The River Restaurant or using the contact form of the, indicating the subject "Alteration, Opposition, Deletion or Portability of personal data"



Opposition to receiving contacts for marketing purposes

The River Restaurant may promote disclosure actions with its clients unless the Data Holder has objected to it when collecting the data.


If you do not wish to receive this communication, you may object at any time to the use of your data for the purposes of marketing and sending informative communications, and to do so, send a written request to The River Restaurant or using the contact form of the, indicating the subject "Opposition to the reception of contacts for marketing purposes".



Communication of data to other entities (third parties and subcontractors)

As a rule, The River Restaurant does not share the personal data of users with third parties with whom it has not established a contractual relationship that provides for the confidential treatment of this data according to the privacy statement of The River Restaurant.


The River Restaurant may communicate its personal data to third parties provided that, to that end, it has unequivocally obtained the consent of the Data Holders or even when: a) the transmission is made in the fulfillment of a legal obligation, a resolution of the National Data Protection Commission or a judicial order or b) the communication is carried out to protect the vital interests of the Data Holders or any other legitimate purpose provided by law.

SUS Douro takes the appropriate measures, in order to ensure that the entities that have access to the data are reputed and offer the highest guarantees at this level, which will be duly enshrined and safeguarded in a contract to be signed between The River Restaurant and (s) of a third party (ies).


Accordingly, any entity subcontracted by The River Restaurant will treat personal data collected and processed, in the name and for the account of The River Restaurant, in the obligation to adopt the necessary technical and organizational measures in order to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and any other form of illicit treatment.


In any case, The River Restaurant remains responsible for the personal data collected.




In the case of some services, cookies (text file stored on the user's computer for the purpose of personalizing visits) can be used to account for the number of visits to the site without personally identifying the user. This type of cookies does not store or collect any type of personal information of the user, and its installation can be controlled at all times, through the user's browser. For more detailed information about cookies, click here.



Changes to the privacy policy

The River Restaurant reserves the right at any time and without prior notice and with immediate effect, but without prejudice to the legal rights granted to the Data Holders, to change, to add or to revoke, partially or totally, this Privacy Policy.


Any changes will be immediately posted on this same web page, so we recommend periodically visiting this page to stay abreast of the latest version.

If you have any doubts or questions about how The River Restaurant treats your personal data, please send us your request for clarification by email This email address is being protected from spambots. You need JavaScript enabled to view it. or to the address of The River Restaurant.


Under the legal terms in force, any copy, reproduction, diffusion, modification, publication or any commercial or non-commercial use of any content found on this site is expressly prohibited, without the prior written authorization of The River Restaurant, under penalty of being tried competent court action.


This Privacy Statement was last updated in Jan 2020.


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